Four Key Insights from the SAGEA Conference 2025 and the author, Alice Nyembe, Executive Director, South African Graduate Employers Association (SAGEA) giving the welcoming address at the SAGEA Conference 2025

Four Key Insights from the SAGEA Conference 2025

By Alice Nyembe, Executive Director, South African Graduate Employers Association

The SAGEA Conference 2025 reminded me why this community matters so much. It offered a valuable opportunity to step back from day-to-day urgencies and collectively reflect on the bigger forces shaping the graduate employment landscape.

From global trends that ripple into our local market, to deeply South African challenges that require local solutions, the conversations in every session – and often in the foyer over a delicious cup of coffee – pointed to an ecosystem in transition. And as always, SAGEA’s strength in bringing high-quality data, meaningful debate and forward-looking insight into the room shined over the three days.

Here are four reflections that stood out for me, and that I believe every organisation working in the early-talent space can take back to their teams.

1. AI is reshaping graduate employment — but humans remain at the centre

Artificial intelligence was a dominant theme this year – not because we have all the answers, but because of the real tension it introduces: extraordinary opportunity on one hand and deep uncertainty on the other. Speakers like Dion Chang, Stephen Isherwood and Joan Moore captured the global debate well – is AI a threat to graduate jobs or a catalyst for new ways of working? The reality is it’s far too early to conclude.

What resonated deeply for me was Kelly Maroon’s reminder that “artificial” intelligence cannot exist without natural intelligence. The skills that machines cannot mimic – empathy, critical thinking, collaboration and communication – are not “soft;” they are power skills, and they are becoming increasingly central to what makes graduates employable in an AI-enabled world.

At the same time, both students and recruiters are navigating the discomfort of AI-enabled recruitment processes. For employers, who are receiving record numbers of applications for graduate opportunities, AI tools reduce the screening burden. Yet graduates shared painful experiences of being rejected within minutes of applying or embarking in lengthy processes with no human interaction – a clear indication of AI leading engagement. These experiences create a distance that can harm and reduce trust in an employer brand.

On the other hand, employers shared experiences of candidates clearly reading AI-generated responses to interview questions, making it difficult to gain an authentic impression or accurately evaluate a candidate’s suitability for their graduate programme.

The message is clear: AI can support efficiency, but humanity must remain the anchor. Especially for first-time job seekers, human connection remains the differentiator.

2. The rise of skills-based hiring, and why South Africa must tread carefully

Globally, organisations are shifting from qualifications-focused recruitment models toward skills-based hiring. According to DAV by Adcorp, a recent PwC report indicated that 63% of employers are navigating this transition. But in the South African context, this shift is complex.

Preliminary data analysis conducted specifically for the SAGEA Conference suggests that, though there are fewer graduates than matrics in South Africa, graduates face a higher percentage unemployment rate by population size. And as the number of graduates exiting universities and TVET colleges rises, so, too, does that percentage.

In this context, employers risk unintentionally disadvantaging the very population the early-talent ecosystem exists to support. At the same time, over-reliance on qualifications alone has proven inadequate. Many employers report high application volumes but difficulty finding the right candidates, even among top-performing graduates.

Participants agreed that skills-based hiring offers significant long-term benefits, including better role fit, achieving productivity more quickly, and reducing turnover. But implementation must be thoughtful and contextualised to guard against reinforcing biases.

3. Data-driven decision-making is accelerating — but it brings pressure

Across multiple sessions, presenters emphasised how data is transforming both graduate employment strategy and student support. From the research collaboration between the South African Study of Student Engagement (SASSE) and SAGEA, in which Prof. Francois Strydom and Annerie Meintjes offered insights into student decision-making, to Prof. Haroon Bhorat’s economic data on employment trends, and volumes of internal recruitment data – early talent teams have unprecedented access to quantitative and qualitative information to guide decisions.

However, more data can come with more pressure. Which metrics matter? How do we translate insights into action? How do we avoid being overwhelmed?

Many practitioners echoed a sense of being “stuck” – not due to lack of information, but due to the challenge of prioritisation. Yet data, when used wisely, remains a powerful enabler. It helps us design stronger programmes, advocate for investment, improve line-manager engagement and align our decisions with economic realities.

The key is to focus on the metrics that truly matter, such as retention, growth and progression, cost impact, and brand advocacy. These metrics help data become strategy and reduce the noise.

4. Student challenges are deepening and collaboration is the only scalable solution

One of the most sobering takeaways concerned the lived realities of South African students, particularly first-generation and underrepresented learners. Financial exclusion, hunger, internet poverty, limited access to academic support and difficulty integrating into university life were identified as major barriers to success. Many students eat only once every two or three days, and many are simply unaware of the support structures available to them on campus.

These realities shape not only academic outcomes but the graduate talent pipeline long before employers meet these students.

Speakers across sectors echoed the same message: no single institution can solve these challenges alone. We need coordinated, intentional collaboration across the ecosystem:

  • Employers need deeper insight into the socio-economic context shaping students’ lives.
  • Universities need a clearer view of the evolving world of work.
  • Industry needs cross-sector partnerships to tackle issues like hunger, access, and digital inequality at scale.
  • Talent teams — as the nucleus of any organisation — play a crucial role in connecting internal business units and aligning organisations around student-centred solutions.

“Nothing is broken, and yet something feels like it is”

One sentiment stayed with me. Nothing in the early-talent ecosystem is fundamentally broken – graduates are resilient, employers are committed and universities are innovating. Yet the speed, complexity and expectations in our environment leave many practitioners feeling overwhelmed.

The work ahead is not about quick fixes. It is about honest reflection, intentional programme design, strengthening cross-sector partnerships and ensuring that our decisions – as employers, educators and intermediaries – are grounded in evidence and empathy.

If there was one overarching message from this year’s conference, it is this:

The future of early talent will be shaped by the strength of our collaboration.

And in that work, every one of us has a part to play.