Terms and Conditions 

Membership Agreement
Updated: February 2026

SAGEA membership is an annual rolling agreement which will automatically renew for additional periods of 1 (one) calendar year on each anniversary of your joining. Should you wish to cancel this agreement, notice of cancellation must be sent to us in writing at least 60 (sixty) calendar days prior to your renewal date. 

We shall endeavour to provide you with at least 3 (three) months written notice of expiry of the annual period, affording you the opportunity to confirm such renewal prior to the renewal date. Your failure to respond to such notice prior to the renewal date shall afford us the right (at our sole discretion) to immediately terminate this agreement without any further notice. 

Once your application has been submitted to us, there is no opportunity to retract same, unless the provisions of the Consumer Protection Act apply to you/your organisation (ie if you are an individual, or if your turnover is less than two million rand per annum). 

Membership is taken out on behalf of an organisation (unless it is an individual membership) and thus the organisation is liable for payment of all SAGEA invoices, which shall be made out to the organisation. In this regard, the individual taking out the (corporate) membership warrants that s/he has the authority to bind the organisation. 

Membership shall be fully effective when full payment of the membership fee has been received and reflects in our nominated bank account. If after your renewal membership date, payment has not been received and cancellation has not been affected, your membership may be suspended or terminated at our sole discretion; however, you shall remain liable for the full cost of the annual membership. During this time no membership benefits will be available.

Cancellation of Membership 

If a member organisation or individual member wishes to cancel its/their membership during the membership year, this must be done in writing to alice.nyembe@sagea.org.za. The member organisation will remain liable for the full year’s membership fee, and no refund shall be considered, as you have undertaken to pay for the annual membership. In all other circumstances, we require sixty days’ notice of your cancellation. In the event that the Consumer Protection Act 68 of 2008 is applicable, SAGEA undertakes to abide by the provisions thereof.

Change of contacts 

It is the responsibility of the member to provide us with (and keep updated) correct details of the individual appointed as the primary contact for the organisation to ensure that all communication is received by the member. Should membership be transferred or should the original primary person of contact leave their role, the organisation shall immediately provide us with the newly appointed person of contact. Please email any membership changes to neema.umutoniwase@sagea.org.za

Benefits 

Membership benefits will not be available in the event that: 

  • You breach any provision of these terms and conditions; or
  • We terminate this agreement in accordance with the provisions hereof; or
  • You fail to make payment timeously or at all. 

Payment 

Where payment is required for membership and/or services, payment is to be made into SAGEA’s nominated banking account. No other form of payment is acceptable. Our Terms are payment in full no later than thirty days after invoice. Late payments may (at SAGEA’S discretion) accrue interest or an administration fee for the processing of same. 

Should payment not be received by the due date, SAGEA reserves the right to:

  • Charge interest on the outstanding amount at a rate not exceeding prime plus 2% per annum, calculated monthly from the due date until the date of payment; and/or
  • Suspend access to membership benefits and services until all outstanding amounts have been settled in full.

SAGEA may, at its discretion, waive interest or administration charges in exceptional circumstances upon receipt of a written request from the member, provided that such waiver does not prejudice SAGEA’s financial sustainability or governance obligations.

Early Bird Discounts

In instances where SAGEA offers an Early Bird Discount for early payment of a membership and/or conference booking, the following conditions will apply:

  • Early Bird discounts will be offered at SAGEA’s discretion.
  • When offered, the discount states by when payment must be received in order to qualify for the discount.  Should payment not be received by the date indicated, the discount will fall away, and payment must be made in full.

Sponsorship Payments

In certain instances, SAGEA may offer members the opportunity to get involved with events as sponsors.  Once a sponsorship has been agreed to, the sponsoring organisation will receive a tax invoice from SAGEA, stating the amount owed in respect of the sponsorship which has been agreed to.  Payment of the agreed sponsorship amount must be made within 30 days of receipt of a tax invoice from SAGEA.  Failure to make payment by the required deadline will result in cancellation of the sponsorship.

Events 

Refund Policy 

SAGEA invests heavily in arranging its events and we must therefore apply cancellation charges for bookings, as follows: 

  • Cancellation 30 days or more before – 100% refund
  • Cancellation 15 – 30 days – 50% refund
  • Cancellation 15 days or less before – no refund

However, replacements of attendees may be made at no charge, up to 48 hours before the event.

Cancellation 

Cancellations must be made in writing to nicole.petersen@sagea.org.za. Substitute delegates are permitted up to 48 hours prior to an event, with prior written notice being given. By submitting a booking form, you are agreeing to the above terms and conditions. 

Changing Delegates 

If circumstances change and the original delegate can no longer attend, SAGEA shall accept a substitute, on condition that written notification is received at the above email address at least 48 hours prior to the event.  

Payment: 

Payment upon booking will secure your place on a course or event. A receipted invoice will follow. If payment has not been made at least 48 hours prior to the event, SAGEA reserves the right to refuse admission. No payments shall be accepted on the day of the event. As the membership is taken out on behalf of the organisation, if subscription payments have not been received within 30 days, the organisation is still liable to settle any outstanding invoices.

Termination 

Should you commit any breach of these terms and conditions and fail to remedy such breach within seven calendar days of us providing you with written notice to remedy same SAGEA shall be entitled to immediately cancel this agreement. In this regard, the balance of your membership fee shall be retained as liquidated damages because of such breach. 

Force Majeure (unforeseeable events) 

SAGEA makes every possible attempt to run courses and events; however, we do reserve the right to cancel any course/event at any time should unforeseen circumstances dictate. Unfortunately, we cannot be held liable for any costs incurred by delegates.

“In Writing” 

Please note that we accept notification in terms of these terms and conditions only by way of electronic mail in terms of the Electronic Transactions and Communications Act 25 of 2002, and by submitting/the renewal of your application for membership, you agree to this method of communication as well as these terms and conditions. 

Limitation of Liability 

We shall not be responsible or liable for any direct, indirect, incidental, consequential or any other damages arising out of or relating to the service. 

Amendments to these Terms and Conditions: 

We reserve the right to update or amend these terms and conditions at any time and at our discretion.